# Incident Communication Template

## Incident Communication Template

### Initial Alert (5 minutes)
```
🚨 INCIDENT: [Brief Description]
Severity: P[0-3]
Status: Investigating
Impact: [User impact description]
Sentry Link: [URL]
Lead: [Name]
```

### Update Template (every 30 min)
```
📊 UPDATE: [Incident Name]
Status: [Investigating/Mitigating/Resolved]
Timeline:
- [Time]: [Action taken]
- [Time]: [Finding]
Next Steps: [What's happening next]
ETA: [If known]
```

### Resolution Template
```
✅ RESOLVED: [Incident Name]
Duration: [Start] - [End]
Root Cause: [Brief explanation]
Resolution: [What fixed it]
Follow-up: [Action items]
Postmortem: [Link when available]
```